We Are Now A Part of Cisco

Well, WE DID IT!!

As most of you know, on Sept. 27th Latigent entered into a definitive agreement to be acquired by Cisco Systems, Inc. (Press release here http://newsroom.cisco.com/dlls/2007/corp_092707.html )

I’m excited to say that last night we executed the final closing documents and officially turned over the keys.

I’ve received a lot of questions over the last week about what happens next. The short answer is that we were able to place almost the entire team with Cisco. I personally will be going into a senior Business Development role inside the Contact Center Business Unit and Jason is taking on a lead role in the engineering team. Cisco will begin integrating our product line into their Contact Center offering and begin transitioning support for our current customers.

It’s a bit wild to think that what started out as an idea scribbled on the back of a cocktail napkin (literally) will now be distributed in 17 different languages to virtually every corner of the planet and used by tens of thousands of people. To say that it’s been an amazing journey to get to this point would be both cliché and understated. It’s impossible to sum up in one post what I’ve learned from this experience and how it’s transformed me; so I’ll save all that for the book…

However, I would be remiss if I didn’t acknowledge and thank the extraordinary people that stuck by our side through all the cheers and jeers: our alliance and channel partners, the customers who hired us and the one who fired us, industry analysts, vendors that didn’t always get paid on time, entrepreneurial mentors, and our friends and family for their daily support and inspiration.

Thank you to Jason for not just buying into the crazy idea of building the seemingly impossible, but actually building it.

Thank you to Gary, for being Gary and engineering us out of database hell; Justin, for saving my neck more times than any other guy on the planet; and Mark for hanging in there through all the uncertainty, even though you’re a SOX AND D-Backs  fan.

Most of all, thank you to the unsung hero of Latigent, my wife and confidant Amy, none of this would have been possible without your unselfish support and sacrifices, uncounted hours of behind the scenes work, and your faith that together we could do it.

Cheers everybody!

Chris Crosby

(Former) President/CEO – Latigent

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